Cin7 Pay pricing and support
Supported countries
Cin7 Pay is available to business based in Australia, Austria, Belgium, Canada, Croatia, Cyprus, Estonia, Finland, France, Germany, Hong Kong, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Portugal, Singapore, Slovakia, Slovenia, Spain, the United Arab Emirates, the United Kingdom, or the United States.
Pricing schedule
Cin7 Pay deducts fees from each transaction based on the payment method and total amount. The fee for each transaction is displayed under Payment fee in the payment summary. Your payouts are the net total of that day’s transactions after fees are deducted.
- A standard fee of US$0.30 plus 2.90% applies to payments that have no other fees.
- Contact us for enterprise pricing.
Fee |
US / USD ($) |
UK / GBP (£) |
CA / CAD |
AU / AUD |
NZ / NZD |
EEA / EUR (€) |
HK / HKD |
SG / SGD |
UAE / AED (د.إ) |
Standard domestic card (eg, Visa, Mastercard) and digital wallet (eg, Google Pay, Apple Pay) payment processing fee |
2.85% |
1.45% |
2.85% |
1.65% |
2.65% |
1.45% |
3.35% |
3.35% |
2.85% |
Premium card payment processing fee (eg, American Express, Diners Club) |
3.85% |
1.85% |
3.85% |
2.65% |
3.65% |
1.85% |
4.35% |
4.35% |
3.85% |
International card fee |
4.35% |
3.20% |
4.35% |
3.45% |
3.65% |
3.20% |
3.85% |
3.85% |
3.85% |
Currency conversion (FX) |
1.00% |
2.00% |
2.00% |
2.00% |
2.00% |
2.00% |
2.00% |
2.00% |
1.00% |
BNPL payments using Affirm |
6.00% |
6.00% | |||||||
BNPL payments using Afterpay/Clearpay |
6.00% |
6.00% |
6.00% | 6.00% |
6.00% | ||||
Per transaction fee for card and wallet payments |
$0.30 |
£0.20 |
$0.30 |
$0.30 |
$0.30 |
€0.25 |
$2.35 |
$0.50 |
dh1.00 |
| Per transaction fee for BNPL payments | $0.30 | £0.30 | $0.30 | $0.30 | $0.30 | ||||
Bank debit fee (minimum fee of 4.00 in the transaction currency) |
0.35% |
0.35% |
0.35% |
0.35% |
0.35% |
||||
Dispute/chargeback fee for cards |
$15.00 |
£15.00 |
$15.00 |
$25.00 |
$25.00 |
€15.00 |
$85.00 |
$15.00 |
dh60.00 |
Dispute/chargeback fee for bank debits |
$15.00 |
£5.00 |
$5.00 |
$2.50 |
€15.00 |
||||
Failed transaction fee |
$4.00 |
£5.00 |
$5.00 |
$2.50 |
€3.50 |
||||
| Multicurrency settlement fee | 1.00% | 1.00% | 1.00% | 1.00% | 1.00% | 1.00% | 1.00% | 1.00% |
Multicurrency fees and support
Multicurrency settlements are available for businesses in the United States and Canada by default. If you’re based outside these regions, contact support. A settlement fee of 1% applies, charged in the settlement currency.
Multicurrency settlement is available in a range of currencies depending on the region where your business is located.
| Settlement currency | US |
UK |
CA |
AU |
NZ |
EEA |
HK |
SG |
UAD |
USD ($) |
✓ |
✓ |
✓ |
✗ |
✓ |
✓ |
✓ |
✓ |
|
GBP (£) |
✓ |
✗ |
✗ |
✗ |
✓ |
✗ |
✗ |
✗ |
|
CAD |
✓ |
✓ |
✗ |
✗ |
✓ |
✗ |
✗ |
✗ |
|
AUD |
✗ |
✓ |
✗ |
✗ |
✓ |
✗ |
✗ |
✗ |
|
NZD |
✗ |
✓ |
✗ |
✓ |
✓ |
✗ |
✗ |
✗ |
|
EUR (€) |
✓ |
✓ |
✗ |
✗ |
✗ |
✗ |
✗ |
✗ |
|
HKD |
✗ |
✓ |
✗ |
✗ |
✗ |
✓ |
✗ |
✗ |
|
SGD |
✗ |
✓ |
✗ |
✗ |
✗ |
✓ |
✗ |
✗ |
|
AED (د.إ) |
✗ |
✗ |
✗ |
✗ |
✗ |
✗ |
✗ |
✗ |
|
Other (on request) |
✗ |
✓ |
✗ |
✗ |
✗ |
✓ |
✗ |
✗ |
✗ |