Delete products
Cin7 Core has two options for removing products from your inventory.
Products can be deprecated, which removes them from active inventory but keeps a record of their information.
Deprecated products can then be deleted to completely remove all of their records from the system. You can only completely delete products which have not been used in any transactions or operations (purchase, sale, inventory, production, etc.).
Deprecate a product
Deprecate a product to make it unavailable for sale, purchase, production, or any other operation. This keeps an informational record of the product in your inventory. You can also deprecate multiple products in bulk.
Select Inventory from the main menu, then Products.
Select a product to deprecate.
Change the Status from Active to Deprecated
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Save the product.
Delete a product
You must deprecate a product before you can delete it. You can only completely delete products which have not been used in any transactions or operations (purchase, sale, inventory, production, etc.).
Select Inventory from the main menu, then Products.
Select More actions, then Delete deprecated products.
Click Delete to confirm. This will delete all deprecated products that have not been used in any transactions.
Deprecate products in bulk
Use the Inventory list CSV file to deprecate multiple products at once.
Select Inventory from the main menu, then Products.
Select Export, then Inventory list to download a CSV file.
Change the status of each item to deprecate from Active to Deprecated in the CSV file.
Save your changes.
SelectImport, then Inventory list.
Upload the edited file.
View deprecated products
Select Inventory from the main menu, then Products.
Make sure Only active is not checked.
Why can't I delete my products?
Product is not deprecated
Check the product status is Deprecated and not Active.
Product used in transactions or operations
Products that have been used in purchase, sale, stock transfer, production, or any other operations cannot be deleted. This includes draft operations. You can check where a product has been used from the Movements tab. Void these operations to delete the product.
Product linked to external sales channel
Products linked to external sales channels cannot be deleted. This includes being listed on Cin7 Core channels such as B2B and POS. Check if the product is linked to external sales channels from the Channels. Remove the product from any channels to delete the product.