Welcome to the Cin7 Help Center

Welcome to the Cin7 Help Center

Chat with us, explore our help articles, get started with Academy, and submit requests to our support team in the Cin7 Help Center.

Your login details for Cin7 Core will log you into the Cin7 Help Center.

Get help

You can get in touch with us through our new chat feature or by submitting a request.

If our team is unavailable, or your question requires a more detailed response, you can submit a request.

Please provide as much detail as you can, including screenshots. For more complex cases or when you cannot run your business because of the issue, we may request a Zoom call so that we can screen share, troubleshoot and get you back up and running as swiftly as possible.

Submit a request

  1. In the Cin7 Help Center, select Submit a request.
    Submit request in the top right of the page.

  2. You will need to log in to the Cin7 Help Center.

  3. Choose the area of Cin7 Core your request is about.

  4. Add your contact information, details about your issue, any screenshots, and if this is urgent.

  5. Select Submit.

  6. Our team will be in touch with you as soon as possible.

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