Email Delivery Failure Notification (Bounce-back)

Irfan Raheem

Currently, in Xero, if an invoice fails to deliver due to an incorrect email address or technical issues on the recipient’s end, the sender receives a notification about the failed delivery. This allows users to quickly identify and correct any issues, ensuring invoices are received on time.

Implementing a similar feature in Core would greatly benefit users, providing real-time alerts for undelivered invoices and improving communication efficiency. I believe this enhancement would be valuable to many users who rely on timely invoice delivery.

If you agree, please upvote to show your support!

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  • Comment author
    Sharon Andronaco

    I was actually suprised this wasn't a standard feature in Cin7, Most businesses rely on email as the delivery method for invoices and statements and to have no way of knowing if our emails are getting through is highly inefficient with having to rely on checking in with customers to validate their email addresses and any changes that occur if an email is changed or there is a problem with the customers email. Please develop a fix for this.

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