WMS - Pick - Expand Collapse Not Being Displayed for BOM items

Can someone at Cin7 fix the issue stated below…

Scenario 1 - The expand/collapse button on the WMS > Pick, is displayed when…

• The product is a BOM
• The product has auto-assembly/kit on
• There is enough stock of the individual items listed in the bom, at the time the order was imported into Cin7. It will auto-create and auto-complete the assembly task, which results in creating the BOM stock.
• You schedule the SO to the WMS
• The Expand/Collapse button is displayed on the WMS > Pick task.
• This works great and is fine.

Scenario 2 - The expand/collapse button on the WMS > Pick, is not displayed when…

• The product is a BOM
• The product has auto-assembly/kit on
• There is not enough stock of the individual items listed in the bom, at the time the order was imported into Cin7. No auto-create and auto-complete of the assembly task is completed. Instead the sale order status is now ‘backordered’
• Time goes by, and you end up receiving more stock of the individual items that are listed in the BOM list (through a PO)
• You then complete the “Reorder Backordered” task for these ‘backordered’ Sale Orders
• The “Reorder Backordered” task creates “Assembly jobs” with a ‘draft’ status
• You electronically complete these ‘draft’ assembly jobs, which results in creating the BOM stock.
• You schedule the SO to the WMS
• The Expand/Collapse button is not displayed on the WMS > Pick task, even though its a BOM product.

Can you please fix the above scenario so that the expand / collapse appears in both scenarios?

There is no difference when;

• Scenario #1 - The system auto-completed the assembly job to create the BOM
• Scenario #2 - The system auto-created the assembly job as a draft (via reorder backordered) and we complete them electronically
• In both scanerios, the BOM is assembled “electronically” and not “physically”.
• We literally cannot pick a BOM product, when Scenario 2 occurs, as the WMS is not showing the button, to allow the user to pick the individual items which make up the BOM.