Cin7 Core keeping SO and INV #'s in sync

Chris McGrowin

Cin7 Core allows us to set numbering for Sales Orders and Invoices (SO- and INV-).

We have the system set to generate +1 on both and they almost stay in sync.

However, whenever there is a return for replacement, the new invoice for the replacement queues off the original SO and this puts the Invoice #'s +1 from the SO numbering. Is an ongoing issue to go into settings and edit the SO numbering to match. And meantime we have customers being confused with paying SO's and INV's that don't numerically match.

Is there something Cin7 can do to keep our #'ing in sync? 

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    kara

    Cin7, 
    I'd like to bring this request into view since the OP was 10 months ago. 
    I vote heavily for a setting that would automatically keep SO and INV number the same. 
    For the same reasons as the OP, and also because we a few apps that sync to Cin7, particularly our shipping platform and those are referenced by the SO and this creates confusion. 
    If some customers don't care, great, but a way to select to keep them the same save us time and confusion. 

    Thanks in advance for looking into it. 

     

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