Stripe System Generated Payments and reconciliation on Xero

Lucy

Stripes system generated payments are making our reconciliation difficult on Xero. 

We are unable to match incoming payments from stripe on the Xero dash board, because the invoice has already been marked as paid by a  'system generated payment' that has come from Stripe to Cin7 then synced to Xero.

I am having to manually undo and then delete the system generated payments, before I can then allocate the money from stripe. This is very time consuming

could there be an option to switch off the system generated payments created in cin7?

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    atreen

    Hi - was there an answer to this as we have the same issue?

    When we issue proforma invoices from Cin7 with a pay now button the information being pulled into Xero shows invoice and a payment to the prepayment account. Like Lucy we have to currently do a time consuming delete of the prepayments as we want to reconcile the stripe payment with the invoice from Cin7.

    Could you let me know how to amend this practice / link up.

    Thanks 

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