Have Shopify integration pick up the Company name instead of the Company field in Shipping Address Planned

nick

What it says in the title really. Current state is that the integration, when using ‘use company as customer’ setting, picks up the company name from the ‘company’ field within the shipping address provided by the customer.

Now that Shopify has a B2B platform offering, Customers have accounts that have a ‘Company’ name. This ‘Company’ name is not picked up by Cin7 Core, and as such, if the ‘Company’ name is different to the ‘company’ field in the Shipping Address, we get a customer record which does not link with Shopify, and in other cases, creates duplicates.

Please look at reviewing and improving this integration to pick up the ‘Company’ name from the customer record, not the Shipping Address. 

2

Comments

2 comments

Date Votes
  • Comment author
    Community Team
    • Official comment

    Hi @Nicolas,

    Thank you for submitting your feature request. Cin7 Core already has a Shopify backlog item to handle Shopify B2B, including its new company structure.

    Many thanks,
    Maylene

  • Comment author
    Nicolas Noakes

    I have not thought of this issue, but it would affect our operation too and is a valid request.

    0

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