Simplify Credit Notes for Inventory

We have a customer that orders once for week for a period of 6 months and then, every 6 months, they return some of the inventory and request a credit note.  The inventory in the return often originates from multiple orders and Cin7 Core only allows credit notes to be produced from orders containing the relevant inventory.  We had one situation recently where we had to send the customer 15 credit notes for one return.

This needs to be simplified!

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  • Comment author
    nader

    I double that, its such a pain having to go through this, we face the issue but on a PO level instead of a sales order level.

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