Warehouse Details Report - Time not recorded correctly when picking multiple orders per round

These two problems are related to the Warehouse Details Report and inturn the WMS

Picking a Single Order per round

• When picking a single order at a time on the WMS
• The time is accurately recorded into the Warehouse Details Report
• There are no issues here

Picking Multiple Orders per round [Issue #1]

• When you pick more than 1 order at a time on the WMS
• The time IS NOT RECORDED ACCURATELY into the Warehouse Details Report
• Pretend, we pick 10 orders per round
• Pretend, that we picked those 10 orders per round, in a total time of 10 minutes
• Currently, Cin7 / the WMS is then inputting 10 minutes, for every 10 of those sales orders
• This results in the warehouse report showing a total time for picking of 100 minutes
• When in reality, you spent 10 minutes
• The simple solution is, that the WMS should know the quantity of sales orders you are picking per round, and divide the time being recored by that amount. IE → 10 minutes per round divided by 10 orders → Therefore the WMS system should send / Cin7 record 1 minute for each of those sale orders and the total time at the bottom of the report would show/add up to 10 minutes, which is what occured in real life.

Time formatting Problem [Issue #2]

• In the Warehouse Details Report, you can choose between Seconds, Minutes and Hours.

Example #1

• For example, lets say we set "Show In" to seconds
• A single Sale Order shows time tracked as 108 seconds
• Now we change the “Show In” settings to minutes.
• The system displays it as 1.80m
• It is simply doing 108 seconds / 60 seconds = 1.80 and putting ‘m’ on the end (which actually ends up a meters measurement)
• 1.80m does not mean anything to a user, because its not a time format at all. Its not logical.
• What the report should be showing is in a time format such as 1m48s (not 1.80m)

Example #2 

• Likewise, right now I can see the report showing a Sale Order as 1.35m, in which I read this as 1 minute and 35 seconds.
• But if I convert that to seconds, its 81 seconds
• Which means the actually time is 1 minute and 21 seconds (not 1 minute and 35 seconds as the report leads you to believe)
• I sure hope that no one else has been mislead by the formatting, it should be displayed in a time format such as 1m48s

Summary

• I hope enough people vote to get both issues addressed / fixed
• Fathoms me to why its even a ‘feature’ request, there should be a clear distinguish between what is considered a ‘feature request’ and what is concidered a ‘programming problem’
• I sincerely hope someone at Cin7 reads this and implements the fixes required, for everyones benefit.