Customer - Address view limitation

Fran Fellows

Address' within a customer contact are limited to 100, 

Similar to the ‘Sales by product’ section within the customer contact card, this can be viewed by moving pages. 

Ideally, a similar display would be available for the customer address' as we have several customers who have 100+ delivery addresses within their accounts 

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  • Comment author
    Hanno WInterbach

    I second this and has also put in a request for addresses (especially delivery addresses)

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    I have identified a discrepancy concerning CUSTOMER delivery addresses and would like to request a NEW FEATURE ASAP.

    It appears that Cin7 Core is only displaying only a limited selection of the delivery addresses.
    For further clarification, please consult the video provided below.

    Customers Addresses Limited to 100 records in VIEW | Cin7 Core - 11 June 2025 - Watch Video

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    Description

    The system currently limits the display of delivery addresses for clients to only the first 100 entries. This issue affects clients with more than 100 delivery addresses, preventing them from searching, viewing or managing all their addresses effectively.

    Solution.
    Add pagination to addresses so all delivery addresses can be shown or searched.
    Do this in a similar manner to viewing the customer, supplier or inventory list
    Also add a search feature for users to look for a specific address in the already existing list
    The magnifying glass for addresses is designed to ADD a delivery address and not to search for one.
     

    Steps to Reproduce the issue

    1. Log in to the system and navigate to a client with more than 100 delivery addresses (e.g., Trade Link).
    2. Go to the 'Addresses' tab for the selected client.
    3. Observe that only the first 100 delivery addresses are displayed.
    4. Attempt to add a new delivery address and save it.
    5. Refresh the page and check if the newly added address appears in the list.

    Acceptance Criteria

    • The system should display all delivery addresses for a client, regardless of the number of entries.
    • Implement pagination to allow users to navigate through multiple pages of delivery addresses.
    • Ensure that users can search for and manage all delivery addresses without needing to export and import data.

    Link to Loom

    https://loom.com/share/624ab8d982c94d4ea713835db9c551b9?src=composer

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