Sale orders need to change from Backordered status to Ordered status once the restock has happened.

Muditha Jayasinghe

Ticket - https://cin7.zendesk.com/agent/tickets/276802

Organisation - Western Gas Technologies

Based on Cin7 Core's current functionality, sales orders with a 'Backordered' status do not automatically update to 'Ordered' when inventory is received. 
 
There is no process to automatically refresh or update the sales order status from 'Backordered' to 'Ordered' when new stock is received. 

This customer says this is an essential feature for them and that will provide a lot of value to our customers, Especially those shipping hundreds of orders at a time or those facing frequent stock outs where orders get back up. Consider that every time we open a “backordered” SO, to view if the material is available to ship, when we return to the Sales > Awaiting fulfillment screen, we have to mentally keep track of the SO that are still truly backordered. For them, this often results in opening the same SO multiple times as they work through this fulfillment list.
 

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