API Enhancement: Enable Customer Contact Creation Through API

Somaskaran Paramanantham

Organization: Aerofast Tiedowns Limited

I am creating this feature request on behalf of a customer. The customer is attempting to create and update contacts for existing customers via the API using a PUT request to the customer endpoint.

Currently, while existing contacts can be successfully updated, the creation of new contacts for an existing customer is not possible using this approach. The customer has requested the ability to create new customer contacts via the API for existing customers in Cin7 Core.

Adding this capability would allow customers to fully manage their contact information programmatically, improving efficiency and reducing manual effort through the user interface.

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3 comments

  • Comment author
    shaneronan
    • Edited

    Got it. The customer wants to use the sports games API to create new contacts for existing customers in Cin7 Core, but currently, the PUT request only updates; it doesn't create new ones. They want the API to allow creating new contacts directly for easier management and to avoid manual work.

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  • Comment author
    luminousst

    I truly appreciate this discussion on the API enhancement for customer phrazle contact creation. It's clear how vital such features are for streamlining operations. This could greatly enhance user experience—thank you for championing these improvements!

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  • Comment author
    Brian Totten

    This would be a useful API enhancement, especially for businesses that rely on automated workflows and integrations. Being able to create customer contacts directly through the API could save time, reduce manual data entry, and help keep customer information synchronized across different systems. It would also make onboarding new customers much smoother for teams handling large volumes of records. Hopefully, the Cin7 team considers adding this functionality, ideally with clear documentation and appropriate validation to prevent duplicate or incomplete contacts. After spending time thinking about API improvements, I’d take a quick break with a few levels of Geometry Dash

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