Feature request - Essentials - Configure sender email addresses by document type
Cin7 Core currently only supports one global “Send emails from” address for all outgoing documents. This creates a major operational limitation because different document types often require completely different sender identities.
For example, purchase orders sent to suppliers should come from a procurement/supply chain address, while sales invoices and customer-facing documents should come from a finance, sales, or customer service address. These workflows involve different audiences, responsibilities, and expected reply handling, so using one global sender address is not practical by any means.
Requested improvement:
Allow users to configure default sender and/or Reply-To email addresses per document type, for example:
- Purchase Orders → procurement@company.com
- Sales Invoices → finance@company.com
- Sales Orders / Quotes → sales@company.com
- Stock Transfers / Internal Documents → operations@company.com
Ideally, this should be configurable at the document-template level or in the email settings per document type.
This would reduce manual work, prevent misrouted replies, improve professionalism, and better support companies with separate procurement, sales, finance, and operations functions.
Comments
1 comment
Good luck, I suggested this years ago.
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