Shopify B2B - Cin7 Core integration feature request
Currently the standard integration between Shopify and Cin7 Core creates a Shopify B2B customer in Cin7 with a single account and multiple address lines (one for each B2B customer sub location such as Head office, store 1, store 2 etc.) which loses the detail of contact name and phone details by customer location. This makes the order processing and documentation in Cin7 such as Invoice, packing slip etc. unusable. Cin7 Core has a "Parent - child’ customer structure where each location has its unique details (name, contact, address etc) with bill to parent option so the order and generated documents reflect the correct details.
Basically, this is also due to the standard Cin7 Customer profile having separate Contact and Address fields which apparently cannot be linked. This makes no sense as for product delivery, contacts must be linked to relevant address for correct documentation.
Please prioritise this feature request
Related to
Comments
0 comments
Please sign in to leave a comment.