CORE's Avalara Integration Answered
We use both AVATAX connected to Cin7CORE to give us real-time tax rates as well as the Avalara Sales Tax Filing service that calculates our sales tax owing and files our tax returns. We sell skin care products (taxable goods) to consumers and to resellers. Our sales to resellers are tax-exempt when they have provided their sales tax certificate. AVATAX gets this right and does not charge any tax on an invoice to a reseller, but as far as I can tell the CORE-Avalara integration, which we use to sync our CORE sales with Avalara at the end of the month does not get it right. While the CORE-Avalara integration correctly posts any merchandise sold to a tax-exempt customer to the ‘tax-exempt’ field in the Avalara database, the integration incorrectly posts any discounts or shipping charges to a ‘taxable’ column in the Avalara database which Avalara then uses to calculate our tax. So CORE gets it right using AVATAX in real time but gets it wrong when syncing those same transactions to Avalara for the tax calculation. Has anyone else who uses CORE's Avalara Integration noticed this and found a solution?
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Hi Britt,
This issue was fixed as part of 19th May release.
Shipping and Discounts are now NOT taxed for TAX EXEMPT customers.
Thank you.
Sayali
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