Connect to Amazon

Connect your Amazon store to Cin7 Core to keep your stock levels in sync, share product information between the two platforms, and download order information to Cin7 Core.

Once you have connected your Amazon integration, you can change your settings to get the most out of Amazon and Cin7 Core.

If you primarily work with Fulfillment by Amazon, you can add the Fulfillment by Amazon integration. Cin7 Core FBA integration allows your external warehouse/fulfillment center to be created as a separate location in Cin7 Core as well as allow sales order details to be communicated to your external fulfillment center. You will still require the Amazon integration if you purchase the Fulfillment by Amazon integration.

Prerequisites

• An Amazon Seller Pro account (required)

• You will need the Integration: eCommerce - Amazon permission to use this feature.

• You will need at least one unused integration connection in your subscription plan.

• You should have created or imported your chart of accounts.

• You should have created or imported tax rules.

Connect Amazon to Cin7 Core

First, you must connect Cin7 Core to your Amazon eCommerce store which requires a Seller Pro account. You will need to purchase this integration from the My Subscription page (if not already part of your subscription).

You can link several Amazon stores to a single Cin7 Core account. Each linked store has an independent catalog, logs and settings. Each connected store requires an integration connection in your subscription plan.

1. Navigate to Integrations → Amazon.

2. Click + plus button to connect a new store.

3. Add your Amazon merchant token (Seller ID).

4. Select your Amazon Marketplace. This is the Amazon marketplace your store sells in.

5. Add the Store name. This is the label for your Amazon store in Cin7 Core

6. Click Connect to Amazon.

7. Repeat these steps to connect more Amazon stores.

Disable open listings report

Cin7 Core will make an inventory report request to Amazon every hour. The default setting is to send an email notification whenever an inventory report is requested.

To avoid getting spammed with Amazon notifications, you may go to Seller Central → Settings → Notification Preferences and disable Open Listings Report.

Configure integration settings

Your Amazon settings control when orders are captured, how fulfillments are processed, automatic stock updates, order consolidation, and more. See Amazon integration for a detailed explanation of each setting and use cases.

Whether you want to pull sales from Amazon and process orders and fulfillments in Cin7 Core, or handle everything through Amazon but use Cin7 Core to record order history, accounting transactions, and stock levels, Cin7 Core's flexible settings let you configure your integration to match your business needs.

Link Amazon and Cin7 Core tax rules

You will need to link Amazon and Cin7 Core tax rules before you use your Amazon integration. Orders will be skipped on download if tax mapping is not finished.

When a pending order is processed by Cin7 Core, a sales task is created. Each order and invoice line is assigned a tax rule. The tax rules specified in these settings will be used to create these lines.

Cin7 Core does not apply the tax rule to recalculate tax and is simply using the actual tax amount from the Amazon order. This means that if certain products are not Taxable or with varying tax in Amazon, all data and totals in Cin7 Core will look identical to Amazon, but with Cin7 Core tax rule name selected in this setting.

The Tax Free tax rule mapping specified in this setting is used to create these lines for non-taxable products. This tax mapping could be useful for accounting. It is not used for Amazon Europe marketplaces.

An Amazon Europe Marketplace doesn’t provide Tax information within the sales order data. Due to this, Cin7 Core treats all orders from Amazon Europe as tax inclusive. If the shipping destination is also in Europe, Cin7 Core will prioritize the tax rule defined for the product. If the shipping destination is not in Europe or the product tax rule is not defined, Cin7 Core will attempt to apply the tax Rule mapping for the destination country found in the setup.

In the case of tax recalculation, the Tax amount will be overwritten with a value calculated by the Cin7 Core tax rule.

Link Amazon payment methods to payment accounts

Linking Amazon payment methods to payment accounts lets Cin7 Core capture payments made against orders in Amazon and automatically add payments to sale invoices.

1. Click Load from Amazon to bring any payment methods from Amazon that have not been picked up yet by Cin7 Core.

2. Choose an account that can receive payment from your Cin7 Core chart of accounts for every payment method. We recommend using a dedicated accrual account. This will make it more convenient to handle/view Amazon fees and charges.
   

This mapping is not mandatory; orders will still be captured and downloaded from Amazon, but you must manually add payments to invoices in Cin7 Core. You may prefer to keep invoices open and then reconcile them with payouts from Amazon.

Reauthorize Amazon store

You may need to reauthorize your Cin7 Core integration with your Amazon store. Select Reauthorize and then sign in to your Amazon account. This will refresh your connection and keep your integration working smoothly. If your integration is not authorized, Cin7 Core can't download your Amazon store orders.

Disconnect from the Amazon store

Disconnecting from the Amazon store removes all associations between Cin7 Core (products, orders, and customers) and Amazon(products and log).

1. In your Amazon integration, select the Setup tab.

2. Under Manage Amazon store connection, select Disconnect.

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