User permissions explained
The Manage roles article explains how permissions can be set for your organisation's users. In this article, we'll explain in more detail what each user permission grants access to. Granting permission to a user gives full or read-only access to the selected feature. For features where it is not possible for the user to edit, full access replaces read-only access (e.g. can see User Audit Report).
Prerequisites
Introduction to users and Manage roles (required)
Audit
| Permission | Description | Requirements |
|---|---|---|
Audit Report - View |
View the audit report |
Cloud integration
| Permission | Description | Requirements |
|---|---|---|
Google Workspace |
Add and link to files in Google Drive, export report data to Google Sheets, and export contacts to Google |
CRM
| Permission | Description | Requirements |
|---|---|---|
Lead - List and details |
Open the leads list |
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Lead - Custom statuses |
Create and edit custom statuses for leads |
Lead - List and details permission |
Lead - Add and edit |
Add and edit leads |
Lead - List and details permission |
Opportunity - List and details (read-only) |
Open the opportunities list, view the statuses of opportunities, and open opportunities assigned to you |
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Opportunity - List and details (full access) |
Create and clone opportunities and add items and attachments |
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Opportunity - Approve, reject, and review |
Review, approve, and reject opportunities |
Full access for Opportunity - List and details permission Enable opportunity approval is enabled in CRM settings |
Opportunity - Undo |
Undo opportunities |
Full access for Opportunity - List and details permission |
Opportunity - Void |
Void opportunities |
Full access for Opportunity - List and details permission |
Opportunity - Change prices and discounts |
Change prices and discounts on opportunities |
Full access for Opportunity - List and details permission |
Opportunity - Add and edit |
Add and clone opportunities, edit opportunities' headers, and add attachments to opportunities |
Full access for Opportunity - List and details permission |
Opportunity - CSV import |
Import opportunities via CSV |
Full access for Opportunity - List and details permission |
Opportunity - Change status, email opportunity, export |
Open opportunities to view their journals, attachments, logs, and attributes |
Opportunity - List and details permission |
Dashboard
For more information, see Using the dashboard.
| Permission | Description | Requirements |
|---|---|---|
Dashboard - Stock trend |
See stock trends on the dashboard |
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Dashboard - Winners and losers |
See winners and losers on the dashboard |
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Dashboard - Over/under stock |
See over- and understocked products on the dashboard |
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Dashboard - Key performance indicators |
See key performance indicators on the dashboard |
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Dashboard - Purchases, bills, and orders |
See an overview of purchases, bills, and orders on the dashboard |
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Dashboard - Sales, product overview, customer overview |
See an overview of sales, products, and customers on the dashboard |
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Dashboard - Reorders |
See an overview of reorders on the dashboard |
Financials
| Permission | Description | Requirements |
|---|---|---|
Bank accounts |
Add bank accounts, edit bank account details, import bank statements via CSV, and reconcile bank statements with Cin7 Core transactions |
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Spend/receive money - List and details |
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Spend/receive money - Approve |
Approve money operations |
Full access to Spend/receive money - List and details permissions |
Spend/receive money - Void |
Void appoved/completed money operations |
Full access to Spend/receive money - List and details permissions |
Spend/receive money - Undo |
Undo approved or completed spend and receive money operations |
Full access to Spend/receive money - List and details permission |
Expense claims - List and details |
Open the expense claims list, create and save expense claims, and submit expense claims for approval |
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Expense claims - Approve |
Approve, decline, and undo/void expense claims, and authorize total expense claims |
Expense claims - List and details permission |
Expense claims - Create payments |
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Expense claims - List and details permission |
Default expense items |
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Opening balances |
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Journals - List and details |
Open the journals list and create journals |
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Journal - Authorize |
Authorize journal entries for the general ledger |
Journals - List and details permission |
Journal - Void |
Void approved or completed journals |
Journals - List and details permission |
Journal - Undo |
Undo approved or completed journals |
Journals - List and details permission |
Accounting dimensions - Settings |
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Accounting dimensions - Transactions |
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Fixed assets |
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Financing
| Permission | Description | Requirements |
|---|---|---|
Cin7 Capital |
Submit invoices for financing via Cin7 Capital |
Fulfillment
| Permission | Description | Requirements |
|---|---|---|
Fulfillment orders - Order list |
See the list of fulfillment orders and their status |
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Fulfillment orders - Order details |
Open fulfillment orders and view their details, including items, shipping methods, and tracking information |
Fulfillment orders - Orders list permission |
WMS - Schedule orders for picking |
Schedule sale orders for picking, set pickers, and manage the order picking process in WMS |
Integration
Each integration permission allows users to access that integration’s settings. Users don’t need an ecommerce integration’s permissions to add products to, and remove products from, that ecommerce channel.
Inventory
| Permission | Description | Requirements |
|---|---|---|
Inventory write-off - List and details |
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Stock transfer - List and details |
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Stock transfer - Void |
Void stock transfer tasks |
Full access to Stock transfer - List and details permission |
Stock transfer - Undo |
Undo stock transfer tasks |
Full access to Stock transfer - List and details permission |
Stock adjustments - List and details |
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Stocktake - List and details |
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Stocktake and stock adjustment - Void |
Void stock adjustment or stocktake tasks |
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Stocktake and stock adjustment - Undo |
Undo stock adjustment or stocktake tasks |
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Product - List and details |
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Product - Prices |
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Product - List and details permission |
Product - Suppliers |
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Product - Movements and service usage |
See all product and service movements and usage |
Product - List and details permission |
Product - Bill of materials (BOM) |
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Product availability |
See product availability, including allocated stock for sales and work orders |
Product - List and details permission |
Product availability - View stock value |
Add the stock values column to the product availability list |
Product - List and details permission |
Lot recall |
Track lot, batch, and serial numbers from purchase or manufacturing to sale, and prepare recall letters in the case of a recall event |
Locations
Use Locations permissions to restrict the user's actions to the selected locations. Stock picking, stock receiving, inventory actions (stocktake, stock adjustment, inventory write-off) and production actions (assembly, disassembly) are restricted to locations where permission is granted. Users can still see purchases, sales, inventory actions and production actions in other locations when created by other users.
Note: Locations permissions for Cin7 Core POS are managed via Cin7 Core POS. See Invite Setting up Cin7 Core POS - Basics - Invite Users to your POS store for details.
Manufacturing
Permission |
Description |
Requirements |
|---|---|---|
Assembly - List and tasks |
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Disassembly - Lists and tasks |
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Manufacturing - Jobs list and tasks |
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Production orders - List and tasks |
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Production – Undo |
Undo assembly, disassembly, production, jobs, and inventory write-off tasks |
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Production – Void |
Void assembly, disassembly, production, jobs, and inventory write-off tasks |
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Production orders - Authorize orders, release orders, authorize put away |
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Production orders - Undo, void, mark as completed, mark as in progress |
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Production orders - Edit completed operations |
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Advanced Manufacturing - Capacity Planner |
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Advanced Manufacturing - Scheduler |
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Advanced Manufacturing - Production BOM |
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Advanced Manufacturing - View production cost data |
Full access: See production cost info on production BOMs, production orders, and so on |
MRP
Materials Requirements Planning (MRP) runs consider demand from sales and supply from stock on hand, transfers, production, assembly and suppliers to generate supply management suggestions. Use MRP runs to compare actual and forecasted sales demand with available and potentially available stock supplies and determine when products should be produced in-house, bought from suppliers, and delivered to distribution centers.
This permission grants access to the MRP run feature. See Materials Requirements Planning (MRP) for more information.
Purchase
Permission |
Description |
Requirements |
|---|---|---|
Purchases - List and tasks |
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Purchase – View order |
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Purchases list and tasks permission is required |
Purchase – Authorize order |
Authorize purchase orders |
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Purchase – View stock received |
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Purchases list and tasks permission is required |
Purchase – Authorize stock received |
Authorize stock received actions |
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Purchase - View invoice and credit note |
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Purchases list and tasks permission is required |
Purchase – Authorize invoice and credit note |
Authorize invoices and credit notes |
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Purchase – View prices and totals |
See price, order line, and total information on purchase tasks and purchase documents |
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Purchase – Undo |
Undo purchase orders |
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Purchase – Void |
Void purchase orders |
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Purchase – Approve, reject, and review orders |
Approve or reject purchase orders and review and reopen rejections |
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Reorder stock |
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Suppliers - List and details |
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Supplier - Purchase history |
See the purchases by product and purchases by document tabs |
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Supplier - Bulk payment |
Make bulk supplier payments |
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Edit Authorized Documents |
Edit authorized documents |
Permission to view/edit the document |
Reports
Cin7 Core allows you to generate multiple types of reports on your business. There are several reports within each report type:
Financials
Fixed Assets
Inventory
Purchase
Production
Sale
Audit (covered under Audit permission).
You can grant a user read-only or full access to each report type. (Read-only) View reports. Move columns and save new layouts. Apply filters. Change visible date range. (Full Access) Reset layout to default. Add new column headings.
RMA
Permission |
Description |
Requirements |
|---|---|---|
RMA - Setup (Settings section) |
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RMA - List and details |
See the RMAs list, RMA statuses, and return orders and create RMA |
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RMA - View RMA |
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RMA - List and details permission |
RMA task - Authorize RMA |
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RMA task - Resolve RMA |
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RMA - Undo and void |
Undo and void RMA tasks |
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Return - View return order: |
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Return - Authorize return order |
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Return - Resolve return order |
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RMA - Undo and void |
Undo and void RMA tasks |
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Warranty - Setup |
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Warranty - Search |
See registered warranties |
Sale
Permission |
Description |
Requirements |
|---|---|---|
Sales - List and details |
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Sale – View profit margin |
See margins on sales |
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Sale – Change prices and discounts |
Edit prices and discounts on sales quotes, orders, and invoices |
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Sale – Ignore credit limit |
Ignore customers’ credit limits, if applicable |
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Sale – View quote |
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Sales - List and details permission |
Sale – Authorize quote |
Authorize quotes |
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Sale – View order |
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Sales - List and details permission |
Sale – Authorize order |
Authorize sale orders |
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Sale – View pick |
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Sales - List and details permission |
Sale – Authorize pick |
Authorize pick actions |
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Sale – Approve, reject, and review quote |
Approve or reject sale quotes, review rejected sale quotes and reopen them |
Quote approval must be enabled in general settings |
Sale – View pack |
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Sales - List and details permission |
Sale – Authorize pack |
Authorize pack actions, including warranty registration |
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Sale – View ship |
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Sales - List and details permission |
Sale – Authorize ship |
Authorize ship actions |
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Sale – View invoice and credit note |
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Sales - List and details permission |
Sale – Authorize invoice and credit note |
Authorize invoices and credit notes |
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Sale - View prices and totals |
View price, order line, and total information on sale tasks and sale documents |
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Sale – Undo |
Undo sale orders |
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Sale – Void |
Void sale orders |
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Customers - List and details |
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Customer – Enable/disable credit hold |
Enable or disable manual credit holds |
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Customer - Sales history |
See the sales by product and sales by document tabs |
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Customer - Bulk payment |
Make bulk customer payments |
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Customer – Edit credit limit |
Add or edit credit limits and import them via CSV |
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Purchase/sale CSV import |
Import purchase and sales tasks via CSV |
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Gift cards |
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Order routing |
Enable or disable order routing, create and edit order routing locations, and change order routing sessions |
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Edit authorized documents |
Allows editing of authorized documents |
Permission to view/edit the document |
Settings
Your company
Permission |
Description |
Requirements |
|---|---|---|
Your company – General Settings |
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Your company – Addresses |
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Your company – Contacts |
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Financial
Permission |
Description |
Requirements |
|---|---|---|
Financial – Chart of accounts and mapping |
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Financial – Taxation rules |
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Financial – Payment terms |
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Stock
Permission |
Description |
Requirements |
|---|---|---|
Stock – Product categories |
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Stock – Brands |
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Stock – Locations |
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Stock – Units of measure |
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Stock – Product discounts: |
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Other items
Permission |
Description |
Requirements |
|---|---|---|
Other items – Carriers |
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Other items – Shipping zones |
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Other items – Additional attributes |
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Other items – Lead categories |
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Users and roles
The Users & Roles feature can be used to invite new users to Cin7 Core and manage their permissions for the system. This is accessed from Settings → Users & Roles. (Full Access) Invite users and advisers to Cin7 Core. Create roles and assign users to a role. Set user permissions and role permissions. Delete users. (Read-only) View users, roles and user/role permissions.
Note: The Master User can also lock users out of the system without deleting them – the Master User has full access unconditionally.
Document and email templates
Customise document and email templates for your business. (Read-only) View available templates. Download existing document and email templates. (Full Access) Upload document and email templates. Reset templates to default. Set email subject lines. Editing of the Warranty Certificate template. This is accessed from Settings → Documents & Email Templates.
Export to CSV
In many Cin7 Core modules, you are able to export data in CSV format (inventory list, suppliers list, customers list, etc.). Without this permission, the Export button is still visible but clicking it gives the user a 'Not Allowed to Export' message. This permission is not necessary in order to import data via CSV.
Automation
The Automation module allows you to set up internal and external notifications for your users and customers. Set up Mailing Lists, trigger internal notifications for events (e.g. customer credit limit exceeded), add and edit scheduled reports, and set up reminders for the dashboard portlet. This does not include access to the Workflow page. This is accessed from Settings → Automation.
Workflows must be explicitly set for access to Settings → Automation → Workflow. This permission allows you to create and edit workflows and set up events and actions that trigger automatically once certain conditions are achieved in sales processes.
Cin7 Core to Cin7 Core networking
Cin7 Core to Cin7 Core Networking allows you to connect directly with your suppliers and customers who also use Cin7 Core. It is accessed via Settings → Reference books → Your Company. Once connected, you can send purchase orders to suppliers, send invoice and sales orders to customers and approve purchase orders/invoices/sales orders from the Cin7 Core to Cin7 Core Network. This permission allows you to invite suppliers/customers to your network, respond to invitations and remove network connections.
Note: This permission is not required to send orders/invoices via the Cin7 Core to Cin7 Core Network to suppliers/customers that are already connected.
Default product/customer/supplier values
Cin7 Core allows default field values to be configured for new products, customers and suppliers, allowing faster and more convenient data entry from anywhere within the system. When default field values are set up, every time a new product, customer or supplier is created from within Cin7 Core, the available fields are pre-filled with these values. By default, this permission is disabled for regular users while it is enabled for admin users and owners. Default field values are accessed via Settings → Reference books → Default Field Values. Users who do not have access to this section will not see it at all.
Cin7 Core API - Setup
The Cin7 Core API is part of the Cin7 Core web application. Granting permission for API setup allows the user access to the API settings through Integrations → Cin7 Core API.
Cin7 Core WMS - Setup
The Cin7 Core Warehouse Management Solution allows you to perform warehouse operations (pick, pack, stocktake, etc.) using standard smartphones and tablets. Granting permission for Warehouse Application setup allows the user access to WMS settings through Integrations → Cin7 Core WMS.
Shipping Services
Cin7 Core allows integration with several third-party shipping services. Granting permissions for shipping services allows the user access to that integration's settings accessed through Integrations → [Integration Name].
Note: These permissions do not affect users using the shipping services and getting shipping rate quotes.
Subscription
Permission |
Description |
Requirements |
|---|---|---|
Subscription AND onboarding details |
See your Cin7 Core subscription details |
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Update subscription |
Update your Cin7 Core subscription, switch plans, renew, and buy onboarding packages |
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Payment history |
See your Cin7 Core subscription payments history and download your invoices |
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Change billing address |
Update your Cin7 Core subscription billing address and card details |
Tasks
Permission |
Description |
Requirements |
|---|---|---|
Tasks - Create and edit tasks |
Create tasks for yourself and edit your tasks, including dates |
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Tasks - Assign tasks |
Adding tasks to other users |
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Tasks - Receive task assignments |
Be assigned tasks by other users |
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Tasks - Access setup page |
See and edit task settings |
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Tasks - View assigned tasks |
See your tasks |
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Tasks - View all tasks |
See all tasks |
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Tasks - Approve tasks |
Approve tasks |