Cin7 Pay surcharges

Cin7 Pay surcharges

Collect surcharges at checkout to recover some or all of your payment processing costs.

You can add a different surcharge for each payment method. They can be fixed, variable, or blended, and you can set a maximum amount to cap fees at checkout.

Before activating surcharges, ensure you understand any legal obligations that apply. Some regions restrict or regulate surcharges, and you’re responsible for complying with the laws where you receive payments.

Prerequisites

Types of surcharges

Cin7 Pay supports three types of surcharges:

  • Fixed—A specific amount on every payment (eg, $1.10)

  • Variable—A percentage of the total amount of the payment (eg, 2.5%)

  • Blended—A specific amount plus a percentage of the total

You can also set a maximum amount for variable and blended surcharges. The total surcharge never exceeds the maximum.

Activate surcharges

  1. Go to Money → Cin7 Pay.

  2. Open Surcharges.

  3. Activate surcharges.

  4. Activate and confirm.

Add surcharge

  1. Go to Money → Cin7 Pay.

  2. Open Surcharges.

  3. Click + Surcharge.

  4. Choose the Payment method.

  5. Choose the surcharge Type.

  6. Enter the Fixed, Variable %, and Max, depending on the type of surcharge.

  7. Save.

Delete surcharge

  1. Go to Money → Cin7 Pay.

  2. Open Surcharges.

  3. Click Delete for the surcharge.

  4. Delete and confirm.

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