Set up Cin7 Pay
Get started with Cin7 Pay by creating an account or connecting your existing Stripe account.
Once your account is enabled, set up your accounts for accurate financial recording. Choose which payment methods you’ll accept, which sales channels will use Cin7 Pay, and a payment descriptor.
Prerequisites
Your business is based in a supported country
You have the Money → Cin7 Pay permission
1. Create account
The process of creating a Cin7 Pay account depends on whether you already have a Stripe account.
If you have a Stripe account, setup will be quick. Connect your account, review your info, and adjust some settings. You’ll be taking payments in minutes.
If you don’t have a Stripe account, you’ll submit key business documents and accept the Connected Account Agreement. This will take up to 15 minutes if you have the required documents ready.
To create an account:
Go to Money → Cin7 Pay.
Click Create account.
Under Account details, click Add information.
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Enter your email address.
If you’re connecting to an existing Stripe account, enter that account’s email address.
Click Submit.
Log in or set up two-factor authentication (2FA) with Stripe.
Follow the on-screen instructions.
2. Financial accounts
Choose the following accounts for payment reconciliation:
Clearing account—Where the full payment is held until your payout is issued by Stripe. If you use Xero, this must be a current asset
Payment fee account—Where the fee portion of each payment is recorded
Surcharge account—Where any surcharges are recorded
Bank account—Where the net payout (after fees) is sent. This may be a bank account or bank clearing account
To choose your accounts:
Go to Money → Cin7 Pay.
Open Account and setup.
Under Accounting, choose your accounts.
Save.
Find out about reconciling payments and refunds
3. Payment channels
Enable the channels where you accept payments from customers:
B2B Portal—Customers pay at your B2B checkout
Pay Online—Customers pay via sales document templates
Merchant-initiated transaction—You enter customer payment details via the sales order
4. Payment methods
The following payment methods are available by default:
Credit card
Debit card
Google Pay
Apple Pay
Amazon Pay
Australia: BECs and Afterpay
Canada: PADs and Affirm
European Union: SEPA
New Zealand: Afterpay
United Kingdom: Bacs, Clearpay, and SEPA
United States: ACH, Affirm, and Afterpay
To add or remove payment methods, contact Cin7 Core Support.
5. Surcharges
Set up surcharges to recover some or all of your payment processing costs.
You can add a different surcharge for each payment method. Surcharges can be fixed, variable, or blended, and you can set a maximum amount to cap fees at checkout.
6. Payment descriptor
Customize the payment descriptor shown to customers on their bank statements:
Go to Money → Cin7 Pay.
Open Account and setup.
Under Account details > Public details, click Edit.
Update and save your descriptor.