Exchanges not syncing to Cin7 Core from Shopify
- Exchanges are linked to the original sale, not new orders.
- Returned items are credited and restocked in Cin7.
- New items taken in exchange are not recorded automatically in Cin7.
- Manual creation of a new sale in Cin7 is required.
- Payment adjustments and refunds related to exchanges need manual handling.
- This process increases manual work and impacts stock accuracy.
This customer needs to sync the exchanges automatically to Cin7 Core from Shopify.
Ticket - https://cin7.zendesk.com/agent/tickets/271453
Organisation - Status Anxiety Holdings Pty Limited
Comments
0 comments
Please sign in to leave a comment.