User permissions explained

User permissions explained

The Manage roles article explains how permissions can be set for your organisation's users. In this article, we'll explain in more detail what each user permission grants access to. Granting permission to a user gives full or read-only access to the selected feature. For features where it is not possible for the user to edit, full access replaces read-only access (e.g. can see User Audit Report).

Prerequisites

Audit

Permission Description Requirements

Audit Report - View

View the audit report

 

Cloud integration

Permission Description Requirements

Google Workspace

Add and link to files in Google Drive, export report data to Google Sheets, and export contacts to Google

Google Workspace

CRM

Permission Description Requirements

Lead - List and details

Open the leads list

 

Lead - Custom statuses

Create and edit custom statuses for leads

Lead - List and details permission

Lead - Add and edit

Add and edit leads

Lead - List and details permission

Opportunity - List and details (read-only)

Open the opportunities list, view the statuses of opportunities, and open opportunities assigned to you

 

Opportunity - List and details (full access)

Create and clone opportunities and add items and attachments

 

Opportunity - Approve, reject, and review

Review, approve, and reject opportunities

Full access for Opportunity - List and details permission

Enable opportunity approval is enabled in CRM settings

Opportunity - Undo

Undo opportunities

Full access for Opportunity - List and details permission

Opportunity - Void

Void opportunities

Full access for Opportunity - List and details permission

Opportunity - Change prices and discounts

Change prices and discounts on opportunities

Full access for Opportunity - List and details permission

Opportunity - Add and edit

Add and clone opportunities, edit opportunities' headers, and add attachments to opportunities

Full access for Opportunity - List and details permission

Opportunity - CSV import

Import opportunities via CSV

Full access for Opportunity - List and details permission

Opportunity - Change status, email opportunity, export

Open opportunities to view their journals, attachments, logs, and attributes

Opportunity - List and details permission

Dashboard

For more information, see Using the dashboard.

Permission Description Requirements

Dashboard - Stock trend

See stock trends on the dashboard

 

Dashboard - Winners and losers

See winners and losers on the dashboard

 

Dashboard - Over/under stock

See over- and understocked products on the dashboard

 

Dashboard - Key performance indicators

See key performance indicators on the dashboard

 

Dashboard - Purchases, bills, and orders

See an overview of purchases, bills, and orders on the dashboard

 

Dashboard - Sales, product overview, customer overview

See an overview of sales, products, and customers on the dashboard

 

Dashboard - Reorders

See an overview of reorders on the dashboard

 

Financials

Permission Description Requirements

Bank accounts

Add bank accounts, edit bank account details, import bank statements via CSV, and reconcile bank statements with Cin7 Core transactions

 

Spend/receive money - List and details

  • Read-only: Open the money operations list

  • Full access: Create and save money operations (spend money, receive money, and transfer money) and void unapproved money operations

 

Spend/receive money - Approve

Approve money operations

Full access to Spend/receive money - List and details permissions

Spend/receive money - Void

Void appoved/completed money operations

Full access to Spend/receive money - List and details permissions

Spend/receive money - Undo

Undo approved or completed spend and receive money operations

Full access to Spend/receive money - List and details permission

Expense claims - List and details

Open the expense claims list, create and save expense claims, and submit expense claims for approval

 

Expense claims - Approve

Approve, decline, and undo/void expense claims, and authorize total expense claims

Expense claims - List and details permission

Expense claims - Create payments

  • Read-only: View payments on expense claims

  • Full access: Reimburse  expense claims

Expense claims - List and details permission

Default expense items

  • Read-only: Create and add pre-defined expense items to expense claims

 

Opening balances

  • Read-only: View opening balances and conversion dates

  • Full access: Edit opening balances and conversion dates

 

Journals - List and details

Open the journals list and create journals

 

Journal - Authorize

Authorize journal entries for the general ledger

Journals - List and details permission

Journal - Void

Void approved or completed journals

Journals - List and details permission

Journal - Undo

Undo approved or completed journals

Journals - List and details permission

Accounting dimensions - Settings

  • Read-only: View accounting dimensions and reference data

  • Full access: Edit the accounting dimensions list, add accounting dimensions to accounts, and update reference data for customers, suppliers, products, company contacts, expense claims, and production resources

 

Accounting dimensions - Transactions

  • Read-only: View the transactions tab and final values tab

  • Full access: Edit accounting dimensions at the transaction level and view both the transactions tab and final values tab

 

Fixed assets

  • Read-only: See fixed assets and fixed asset types

  • Full access: View, add, edit, register, and post fixed assets, fixed asset depreciation, and fixed asset types

 

Financing

Permission Description Requirements

Cin7 Capital

Submit invoices for financing via Cin7 Capital

Cin7 Capital

Fulfillment

Permission Description Requirements

Fulfillment orders - Order list

See the list of fulfillment orders and their status

 

Fulfillment orders - Order details

Open fulfillment orders and view their details, including items, shipping methods, and tracking information

Fulfillment orders - Orders list permission

WMS - Schedule orders for picking

Schedule sale orders for picking, set pickers, and manage the order picking process in WMS

 

Integration

Each integration permission allows users to access that integration’s settings. Users don’t need an ecommerce integration’s permissions to add products to, and remove products from, that ecommerce channel.

Inventory

Permission Description Requirements

Inventory write-off - List and details

  • Read-only: Open the inventory write-offs list and inventory write-off tasks assigned to you

  • Full access: Create, authorize, undo, and void inventory write-offs

 

Stock transfer - List and details

  • Read-only: Open the stock transfers list and stock transfer tasks assigned to you

  • Full access: Open, create, and authorize stock transfers

 

Stock transfer - Void

Void stock transfer tasks

Full access to Stock transfer - List and details permission

Stock transfer - Undo

Undo stock transfer tasks

Full access to Stock transfer - List and details permission

Stock adjustments - List and details

  • Read-only: Open the stock adjustments list and stock adjustment tasks assigned to you

  • Full access: Create and authorize new stock adjustments

 

Stocktake - List and details

  • Read-only: Open stocktake tasks

  • Full access: Create and authorize new stocktake tasks

 

Stocktake and stock adjustment - Void

Void stock adjustment or stocktake tasks

  • Stocktake - List and details permission

  • Stock adjustments - List and details permission

Stocktake and stock adjustment - Undo

Undo stock adjustment or stocktake tasks

  • Stocktake - List and details permission

  • Stock adjustments - List and details permission 

Product - List and details

  • Read-only: Open the products and services and product families lists

  • Full access: Create and edit products, services, and product families

 

Product - Prices

  • Read-only: See product prices

  • Full access: Edit product prices

Product - List and details permission

Product - Suppliers

  • Read-only: See product supplier details

  • Full access: Add new suppliers, set fixed supplier prices, and manage dropship settings

  • For read-only, Product - List and details permission

  • For full access, full access to Product - List and details permission

Product - Movements and service usage

See all product and service movements and usage 

Product - List and details permission

Product - Bill of materials (BOM)

  • Read-only: Open bills of materials

  • Full access: Add, edit, and manage bills of materials, including labor costs and assembly settings

  • For read-only, Product - List and details permission

  • For full access, full access to Product - List and details permission

Product availability

See product availability, including allocated stock for sales and work orders

Product - List and details permission

Product availability - View stock value

Add the stock values column to the product availability list

Product - List and details permission

Lot recall

Track lot, batch, and serial numbers from purchase or manufacturing to sale, and prepare recall letters in the case of a recall event

 

Locations

Use Locations permissions to restrict the user's actions to the selected locations. Stock picking, stock receiving, inventory actions (stocktake, stock adjustment, inventory write-off) and production actions (assembly, disassembly) are restricted to locations where permission is granted. Users can still see purchases, sales, inventory actions and production actions in other locations when created by other users.

Note: Locations permissions for Cin7 Core POS are managed via Cin7 Core POS. See Invite Setting up Cin7 Core POS - Basics - Invite Users to your POS store for details.

Manufacturing

Permission

Description

Requirements

Assembly - List and tasks

  • Read-only: See assembly operations, details, and your tasks

  • Full access: Create, authorize, undo, and void finished goods operations

 

Disassembly - Lists and tasks

  • Read-only: See disassembly operations, details, and your tasks

  • Full access: Create, authorize, undo, and void disassembly operations

 

Manufacturing - Jobs list and tasks

  • Read-only: See the jobs list, their details, and those assigned to you

  • Full access: Create, authorize, undo, and void job operations

 

Production orders - List and tasks

  • Read-only: See the production orders list, their details, and tasks assigned to you

  • Full access: Create and edit production orders and production runs, pick components, start and complete operations, and consolidate production orders

 

Production – Undo

Undo assembly, disassembly, production, jobs, and inventory write-off tasks

 

Production – Void

Void assembly, disassembly, production, jobs, and inventory write-off tasks

 

Production orders - Authorize orders, release orders, authorize put away

  • Read-only: See production orders and put away and tasks assigned to you

  • Full access: Authorize and release production orders and put away, singly and in bulk

 

Production orders - Undo, void, mark as completed, mark as in progress

  • Read-only: See production orders and put away

  • Full access: Undo, complete, and void production orders and production runs

 

Production orders - Edit completed operations

  • Read-only: See actual time on production order operations

  • Full access: Edit actual time on completed production order operations

 

Advanced Manufacturing - Capacity Planner

  • Read-only: See the Capacity Planner, including allocated and consumed capacity details

  • Full access: Re-plan allocated resource capacity manually or automatically and edit production menu settings (work centers, resources, factory calendar)

 

Advanced Manufacturing - Scheduler

  • Read-only: See the Scheduler

  • Full access: Reschedule production orders, production runs, and operations with the Scheduler

 

Advanced Manufacturing - Production BOM

  • Read-only: See production BOMs

  • Full access: Create and edit production BOMs

 

Advanced Manufacturing - View production cost data

Full access: See production cost info on production BOMs, production orders, and so on

 

MRP

Materials Requirements Planning (MRP) runs consider demand from sales and supply from stock on hand, transfers, production, assembly and suppliers to generate supply management suggestions. Use MRP runs to compare actual and forecasted sales demand with available and potentially available stock supplies and determine when products should be produced in-house, bought from suppliers, and delivered to distribution centers.

This permission grants access to the MRP run feature. See Materials Requirements Planning (MRP) for more information.

Purchase

Permission

Description

Requirements

Purchases - List and tasks

  • Read-only: See the purchases list, purchase statuses, your tasks, order line items and document header, manual journals, attachments, logs and attributes

  • Full access: Create and save new purchases, change the document header, clone purchases, add attachments, and mark and received

 

Purchase – View order

  • Read-only: See the order tab

  • Full access: Add and edit line items on unauthorized purchases. Print and email purchase documents

Purchases list and tasks permission is required

Purchase – Authorize order

Authorize purchase orders

 

Purchase – View stock received

  • Read-only: See the stock received tab

  • Full access: Add and edit stock items before authorization. Print and email stock documents

Purchases list and tasks permission is required

Purchase – Authorize stock received

Authorize stock received actions

 

Purchase - View invoice and credit note

  • Read-only: See the invoice and credit note tabs

  • Full access: Add and edit line items on invoices and credit notes, create credit note purchases, print and email invoice and credit documents, and add payments and refunds to authorized invoices and credit notes

Purchases list and tasks permission is required

Purchase – Authorize invoice and credit note

Authorize invoices and credit notes

 

Purchase – View prices and totals

See price, order line, and total information on purchase tasks and purchase documents

 

Purchase – Undo

Undo purchase orders

 

Purchase – Void

Void purchase orders

 

Purchase – Approve, reject, and review orders

Approve or reject purchase orders and review and reopen rejections

 

Reorder stock

  • Read-only: See backorder and reorder items

  • Full access: Create purchase orders for reorder items

 

Suppliers - List and details

  • Read-only: See the suppliers and deposits list

  • Full access: Add and edit suppliers

 

Supplier - Purchase history

See the purchases by product and purchases by document tabs

 

Supplier - Bulk payment

Make bulk supplier payments

 

Edit Authorized Documents

Edit authorized documents

Permission to view/edit the document

Reports

Cin7 Core allows you to generate multiple types of reports on your business. There are several reports within each report type:

  • Financials

  • Fixed Assets

  • Inventory

  • Purchase

  • Production

  • Sale

  • Audit (covered under Audit permission).

You can grant a user read-only or full access to each report type. (Read-only) View reports. Move columns and save new layouts. Apply filters. Change visible date range. (Full Access) Reset layout to default. Add new column headings.

RMA

Permission

Description

Requirements

RMA - Setup (Settings section)

  • Read-only: See returns policies, reasons for return, and return order settings

  • Full access: Create, edit, and delete return policies, reasons for returns, and return order settings

 

RMA - List and details

See the RMAs list, RMA statuses, and return orders and create RMA

 

RMA - View RMA

  • Read-only: See return requests on the product tab, as well as details, resolution, and related orders

  • Full access: Edit RMA data, print RMAs, and mark as complete

RMA - List and details permission

RMA task - Authorize RMA

  • Read-only: See RMA data

  • Full access: Authorize and reject return requests

 

RMA task - Resolve RMA

  • Read-only: See RMA data

  • Full access: Resolve RMA, choose resolution actions, and invoice customers for expenses

 

RMA - Undo and void

Undo and void RMA tasks

 

Return - View return order:

  • Read-only: See expected returns and quantities on the products tab, as well as details, inspection and repair costs, resolution, and related orders

  • Full access: Add expenses to return milestones, edit return orders, print returns, and mark as completed

 

Return - Authorize return order

  • Read-only: See return order data

  • Full access: Authorize receipt of returned products

 

Return - Resolve return order

  • Read-only: See return order data

  • Full access: Resolve return orders, choose resolution actions, and add return order expenses

 

RMA - Undo and void

Undo and void RMA tasks

 

Warranty - Setup

  • Read-only: See and open warranties and details

  • Full access: Create and edit warranty types

 

Warranty - Search

See registered warranties

 

Sale

Permission

Description

Requirements

Sales - List and details

  • Read-only: See the sales list, recurring sales, sales status, your sales tasks, sales headers, line items, manual journals, attachments, log and attributes

  • Full access: Create and save sales and invoices for recurring sales, update the header, clone sales, and add attachments

 

Sale – View profit margin

See margins on sales

 

Sale – Change prices and discounts

Edit prices and discounts on sales quotes, orders, and invoices

 

Sale – Ignore credit limit

Ignore customers’ credit limits, if applicable

 

Sale – View quote

  • Read-only: See the quote tab

  • Full access: Add and edit line items on unauthorized quotes. Print and email quote documents

Sales - List and details permission

Sale – Authorize quote

Authorize quotes

 

Sale – View order

  • Read-only: See the orders tab

  • Full access: Add and edit line items on unauthorized orders. Print and email order documents

Sales - List and details permission

Sale – Authorize order

Authorize sale orders

 

Sale – View pick

  • Read-only: See the pick tab

  • Full access: Add and edit pick lines before authorization. Print and email pick documents

Sales - List and details permission

Sale – Authorize pick

Authorize pick actions

 

Sale – Approve, reject, and review quote

Approve or reject sale quotes, review rejected sale quotes and reopen them

Quote approval must be enabled in general settings

Sale – View pack

  • Read-only: See the pack tab

  • Full access: Add an edit pack lines before authorization. Print and email pack documents

Sales - List and details permission

Sale – Authorize pack

Authorize pack actions, including warranty registration

 

Sale – View ship

  • Read-only: See the ship tab

  • Full access: Add and edit ship lines before authorization

Sales - List and details permission

Sale – Authorize ship

Authorize ship actions

 

Sale – View invoice and credit note

  • Read-only: See the invoice and credit note tabs

  • Full access: Add and edit line items on invoices and credit notes. Create a credit note, print and email invoice and credit note documents, add payments or refunds to authorized invoices and credit notes, and create warranty registrations

Sales - List and details permission

Sale – Authorize invoice and credit note

Authorize invoices and credit notes

 

Sale - View prices and totals

View price, order line, and total information on sale tasks and sale documents

 

Sale – Undo

Undo sale orders

 

Sale – Void

Void sale orders

 

Customers - List and details

  • Read-only: See the customers list, customer details, and customer credits

  • Full access: Add and edit customers

 

Customer – Enable/disable credit hold

Enable or disable manual credit holds

 

Customer - Sales history

See the sales by product and sales by document tabs

 

Customer - Bulk payment

Make bulk customer payments

 

Customer – Edit credit limit

Add or edit credit limits and import them via CSV

 

Purchase/sale CSV import

Import purchase and sales tasks via CSV

 

Gift cards

  • Read-only: See active gift cards, balances, and expirations

  • Full access: Import, export, and forfeit gift cards

 

Order routing

Enable or disable order routing, create and edit order routing locations, and change order routing sessions

 

Edit authorized documents

Allows editing of authorized documents

Permission to view/edit the document

Settings

Your company

Permission

Description

Requirements

Your company – General Settings

  • Read-only: See general settings

  • Full access: Edit general settings

 

Your company – Addresses

  • Read-only: See company addresses

  • Full access: Add and edit shipping, billing, and business addresses and choose defaults

 

Your company – Contacts

  • Read-only: See company contact information

  • Full access: Add and edit company contact details, assign contacts to mailing lists, choose contact types and defaults

 

Financial

Permission

Description

Requirements

Financial – Chart of accounts and mapping

  • Read-only: See the chart of accounts and account mappings

  • Full access: Add and edit accounts and account mappings

 

Financial – Taxation rules

  • Read-only: See tax rules

  • Full access: Add and edit tax rules

 

Financial – Payment terms

  • Read-only: See payment terms

  • Full access: Add and edit payment terms

 

Stock

Permission

Description

Requirements

Stock – Product categories

  • Read-only: See product categories

  • Full access: Add and edit product categories

 

Stock – Brands

  • Read-only: See product brands

  • Full access: Add and edit product brands

 

Stock – Locations

  • Read-only: See locations

  • Full access: Add and edit locations

 

Stock – Units of measure

  • Read-only: See units of measurement

  • Full access: Add and edit units of measurement

 

Stock – Product discounts:

  • Read-only: See discounts and deals

  • Full access: Add and edit discounts and deals

 

Other items

Permission

Description

Requirements

Other items – Carriers

  • Read-only: See carriers

  • Full access: Add and edit carriers

 

Other items – Shipping zones

  • Read-only: See shipping zones

  • Full access: Add and edit shipping zones

 

Other items – Additional attributes

  • Read-only: See additional attribute sets

  • Full access: Add and edit additional attribute sets

 

Other items – Lead categories

  • Read-only: See custom lead statuses

  • Full access: Add and edit custom lead statuses

 

Users and roles

The Users & Roles feature can be used to invite new users to Cin7 Core and manage their permissions for the system. This is accessed from Settings → Users & Roles. (Full Access) Invite users and advisers to Cin7 Core. Create roles and assign users to a role. Set user permissions and role permissions. Delete users. (Read-only) View users, roles and user/role permissions.

Note: The Master User can also lock users out of the system without deleting them – the Master User has full access unconditionally.

Document and email templates

Customise document and email templates for your business. (Read-only) View available templates. Download existing document and email templates. (Full Access) Upload document and email templates. Reset templates to default. Set email subject lines. Editing of the Warranty Certificate template. This is accessed from Settings → Documents & Email Templates.

Export to CSV

In many Cin7 Core modules, you are able to export data in CSV format (inventory list, suppliers list, customers list, etc.). Without this permission, the Export button is still visible but clicking it gives the user a 'Not Allowed to Export' message. This permission is not necessary in order to import data via CSV.

Automation

The Automation module allows you to set up internal and external notifications for your users and customers. Set up Mailing Lists, trigger internal notifications for events (e.g. customer credit limit exceeded), add and edit scheduled reports, and set up reminders for the dashboard portlet. This does not include access to the Workflow page. This is accessed from Settings → Automation.

Workflows must be explicitly set for access to Settings → Automation → Workflow. This permission allows you to create and edit workflows and set up events and actions that trigger automatically once certain conditions are achieved in sales processes.

Cin7 Core to Cin7 Core networking

Cin7 Core to Cin7 Core Networking allows you to connect directly with your suppliers and customers who also use Cin7 Core. It is accessed via Settings → Reference books → Your Company. Once connected, you can send purchase orders to suppliers, send invoice and sales orders to customers and approve purchase orders/invoices/sales orders from the Cin7 Core to Cin7 Core Network. This permission allows you to invite suppliers/customers to your network, respond to invitations and remove network connections.

Note: This permission is not required to send orders/invoices via the Cin7 Core to Cin7 Core Network to suppliers/customers that are already connected.

Default product/customer/supplier values

Cin7 Core allows default field values to be configured for new products, customers and suppliers, allowing faster and more convenient data entry from anywhere within the system. When default field values are set up, every time a new product, customer or supplier is created from within Cin7 Core, the available fields are pre-filled with these values. By default, this permission is disabled for regular users while it is enabled for admin users and owners. Default field values are accessed via Settings → Reference books → Default Field Values. Users who do not have access to this section will not see it at all.

Cin7 Core API - Setup

The Cin7 Core API is part of the Cin7 Core web application. Granting permission for API setup allows the user access to the API settings through Integrations → Cin7 Core API.

Cin7 Core WMS - Setup

The Cin7 Core Warehouse Management Solution allows you to perform warehouse operations (pick, pack, stocktake, etc.) using standard smartphones and tablets. Granting permission for Warehouse Application setup allows the user access to WMS settings through Integrations → Cin7 Core WMS.

Shipping Services

Cin7 Core allows integration with several third-party shipping services. Granting permissions for shipping services allows the user access to that integration's settings accessed through Integrations → [Integration Name].

Note: These permissions do not affect users using the shipping services and getting shipping rate quotes.

Subscription

Permission

Description

Requirements

Subscription AND onboarding details

See your Cin7 Core subscription details

 

Update subscription

Update your Cin7 Core subscription, switch plans, renew, and buy onboarding packages

 

Payment history

See your Cin7 Core subscription payments history and download your invoices

 

Change billing address

Update your Cin7 Core subscription billing address and card details

 

Tasks

Permission

Description

Requirements

Tasks - Create and edit tasks

Create tasks for yourself and edit your tasks, including dates

 

Tasks - Assign tasks

Adding tasks to other users

 

Tasks - Receive task assignments

Be assigned tasks by other users

 

Tasks - Access setup page

See and edit task settings

 

Tasks - View assigned tasks

See your tasks

 

Tasks - View all tasks

See all tasks

 

Tasks - Approve tasks

Approve tasks

 

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